Human Skills Training

What are human skills?

We define “Human Skills” as essential interpersonal and emotional competencies – often referred to as soft skills or emotional intelligence – that are crucial for fostering healthy, high-performing workplace cultures.

Since Covid-19, the pressure on everyone has intensified, with managers arguably the cohort most impacted. In addition to their technical responsibilities, managers are now, more than ever, expected to support their team’s welfare and create inclusive and safe environments for up to five different generations of employees. It’s no surprise that 52% of managers are feeling burnt out*.

In direct response we have launched a new training experience designed to raise the human game of individuals in the workplace.

This training can be specifically tailored for peer groups of emerging, middle or senior leaders OR designed for specific teams looking to increase team connection.  

Raise Your Human Game

Raise Your Human Game (RYHG) is a training experience designed to future-proof your workforce by bolstering the human skills that are proven to lead to the healthiest and highest performing teams.

Our RYHG training is tailored to provide everyone in the workplace with the opportunity to develop essential relationship skills, emotional agility, and the ability to navigate challenging scenarios with greater ease.

The training is immersive and experiential, offering ample space for deep conversations, alongside theoretical learning and skills practice.

What’s more, it’s very action-orientated with time set aside at the end for group action planning, as well as individual action planning.

*Study by Microsoft of 20,000 employees across 11 countries

We coach our learners to explore and experience essential human skills across 8 core modules:

Growing Self Awareness – Getting friendly and familiar with individual Frame of References and personal values – to bolster self-understanding.
Developing Emotional Agility – To adapt to ongoing uncertainty + change in the workplace.
Regulating the Stress Response – Exploring tools to mitigate the risk of stress and prevent burnout in order to perform with balance and perspective.
Building 121 Relationships – Understanding the role of trust, vulnerability and active listening in building authentic 121 connections.
Mastering Courageous Conversations – Exploring conflict and how to navigate challenging workplace scenarios with more ease.
Developing a High Performance Team – Understanding + implementing the key ingredients of a high performing team – including the magic ingredient of fun.
Leading with Inclusivity – Bridging gaps in DEI knowledge to encourage greater team collaboration + innovation. Including an exploration of protected characteristics and the Wheel of Privilege. 
Keeping Curious – Developing coaching skills to embody a growth mindset for onward development + accountability.

Testimonials

“Found all parts very useful and brilliantly delivered – very grateful for being a part of this.”

“I thought Nicky and Sarah were excellent. Very good communicators. The spirit during the course was open and positive.”

“It made me consider my existing approach to leading a team and uncovered areas where I could apply a much more effective approach.”

“Interesting material, well delivered. Enjoyed the interaction with colleagues and learning more about them and their viewpoints. Was challenged to think about things I don’t normally dedicate much time to. Some good takeaways for the business, as well as personally.”

Why are Human Skills Relevant in the Workplace?

Human Skills (sometimes referred to as soft skills or emotional intelligence) are an essential skill to have in the workplace.

Our latest insights paper shares the 5 key reasons we think human skills training is so important right now.

By  understanding and managing emotions through human skills training, you can:

☑️ Better connect with your colleagues and create a more positive work environment.

☑️ Build relationships with clients and colleagues

☑️ Help resolve conflicts, which can lead to increased productivity and results

☑️ Become more stress-aware and accountable, leading to greater resilience In fact, emotional intelligence—the ability to, say, understand your effect on others and manage yourself accordingly—accounts for nearly 90% of what moves people up the ladder when IQ and technical skills are roughly similar. – Harvard.edu

Who can Benefit from Human Skills Training?

Our sessions are designed to help anyone in the workplace who regularly works with people or teams – this could include employees, team leaders, HR management, and managers. 

During all training sessions, participants will learn:

Key principles of human skills (emotional intelligence) and how it can be applied to work-life
The importance of self-awareness, empathy, and understanding the motivations of others
How to manage their own emotions, as well as to communicate and collaborate with colleagues effectively

While these skills are valuable for anyone in the workplace, human skills training for managers is essential for gaining a deeper understanding of your team members and implementing stress management. 

If you’re interested in learning more about our training, please contact our team, and we can create a bespoke plan for your organisation.